Rentra

Privacy Policy

1. Introduction

Rentra ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our platform to rent or host vehicles in the Maldives.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, and profile picture.
  • Verification Data: National Identity Card (ID) photos, Driving License numbers, and photos of licenses for safety verification.
  • Contact Details: Phone numbers verified via SMS for community communication.
  • Financial Information: Bank account details (BML/MIB) for hosts to receive payments.

3. How We Share Information

To facilitate successful rentals, we share specific information between parties:

  • With Owners: When a booking is confirmed, we share the renter's verified identity and driving license details with the vehicle owner for insurance and security purposes.
  • Analytics: We use Google Analytics (gtag.js) to understand how users interact with our site and improve our services.

4. Data Security

We implement industry-standard security measures to protect your documents. Uploaded ID cards and licenses are stored in secure AWS S3 buckets with restricted access.

Last Updated: April 2024. For any privacy-related inquiries, please contact us at support@rentra.mv.